We Value Your Privacy
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage. Because we want to demonstrate our commitment to our user’s privacy, we have agreed to disclose our privacy practices.
Information that we do collect
This notice applies to all information collected or submitted on the WestNet website or information provided via email or phone correspondence to a WestNet agent. The types of personal information collected may include: Name, Address, Email address, Phone number, Credit/Debit Card information, etc.
The Way We Use Your Information
We use the information you provide about yourself only to complete your request, fulfill our service to you, send communications provide customer support and transmit new service requests to our reseller partners.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. Though we may use a credit card processing company to bill users for goods and services, these companies do not retain, share, store or use personally identifiable information for any secondary purposes. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
If your personally identifiable information changes, you must update it by making the change on our customer portal (http://gowestnet.co.za/system/clientarea.php) or by emailing our Customer Support at email@example.com. You may also call us at (022) 714-4992.
Finally, we never use or share the personally identifiable information provided to us online with third party organizations in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for scheduled maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes. If your personal information is ever collected by a third party that is not our agent/service provider, you will be notified so you can make an informed choice as to whether or not to share your information with that party.
Bulletin Boards / Chat Rooms
Please keep in mind that whenever you voluntarily disclose personal information online – for example on classifieds, message boards, chats or through e-mail – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return. We are not responsible for the personally identifiable information you choose to submit in these forums.
Cookies and Log Files
Our Commitment To Data Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our Customer Portal, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any question about security on our website, you can send an email to us at firstname.lastname@example.org.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
How You Can Access or Correct Your Information
You can access your personally identifiable information that we collect online and maintain it by contacting customer service by telephone at (022) 714-4992. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies; please send us an email at email@example.com. You may also call us at (022) 714-4992.
Notification of Changes